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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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"On March 19, 2011 I had the worst thing that could happen to me happen. Myself and two friends were riding from Charleston, SC to Jacksonville, Florida. As we got into Brunswick Ga. my 2000 HD Electra Glide started having mechanical problems as we got off at the Cracker Barrell exit. We ate lunch and when we came back out the bike would not start. I remembered seeing the billboard for Golden Isles HD and after somehow getting the bike push started I drove straight to the shop. From the minute I walked in the door I was treated like an old friend. The bad news is that my stator burned up. The good news is they put me at the head of the line and had us back on the road a few hours later. The technician Kevin Cooper did a great job from telling me what was going on, what the cost may be and then did everything he could do to come under that estimate and he did. Thanks to ALL the staff. I will make a point to stop by again when passing by. This time just to visit."
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By: Carl Mount Pleasant,SC
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"My purchasing experience of a new 2011 FLHTK- Electra Glide Ultra Limited has been superb.
When I initiated my new bike shopping I sent out requests for prices to nine dealers around the country specifying the make, model and some specific big ticket accessories that I wanted installed on my new bike. Golden Isles Harley Davidson (GIHD) was very competitive with their price. After I decided to purchase my new tourer from GIHD I decided to purchase many additional accessories and have them installed. The purchase and installation of these additional accessories was reasonably priced as well.
Ron of the Sales Staff, Wes the Parts Manager and Kevin the Service Manager have been great in dealing with me on the purchase price, order and purchase of numerous accessories and the installation of the ordered accessories. They are all very pleasant to deal with, conscientious, extremely helpful and knowledgeable. I highly recommend Golden Isles Harley Davidson to anyone interested in purchasing a new or pre-owned Harley, accessories, etc."
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By: Paul Brunswick,GA
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"While visiting Georgia i experienced a problem with the heated handgrips on my motorcycle. Being it was November and i was heading north to go home, it was important to have them working. The service department took me in right away and fixed the problem in just a short time. It made the trip home much more pleasant, especially with temps in the 40's! Thanks again for being so helpful and courteous. I would highly recommend your dealership."
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By: Paul Central Islip,NY
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"On behave of the Clayton County HOG Chapter, wanted to pass on our sincere appreciation for the great hospitality and service y'all provide during our short visit. The entire staff was very helpful, especially the clothing and parts folks, helping find the right sizes and parts with a big smile. Our group rides a lot, and we have encountered less than receptive locations, but your store was very positive, friendly, and a pleasure to shop in. A special thanks to Yolanda for her friendly acceptance to pose on my new bike. (It started as a joke, to tag on to the photo of Yolanda near the front door. She accepted the request with a big smile, and made my bike look even better. - this part is a personal note, not necessarily a testimonial). Again, great store experience, looking forward to stopping by on our next venture in your neck of the woods. Jorge - Ride Captain- Chapter 0809."
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By: Jorge Stockbridge,GA
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"WOW! What an experience I had! We were cruising by from out of town with no intention of purchasing another motorcycle. Bill Townsend was very helpful in answering questions as I began to take interest in a particular bike on the lot. Still trying to talk myself out of this potential interest, I decided to take a test ride. Big mistake! Not only did I like the bike, but it just happened to be the color of choice...black. Off to Bill's office we went, not convinced that I needed to do this right now. Bill made our experience very pleasant and I guess you can say the rest is history...I am the proud owner of an Ultra Classic! I have owned this bike for a month now and have 3K miles on it. What a great group and an awesome experience I had. Go by and check out Golden Isles H-D! They will treat you right!
K Samoly
Sharpsburg, GA"
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By: Kay Sharpsburg,GA
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"i have a 2009 streetglide went outside to ride it and it would not start. i called golden isles hd and they told me they would pick up the bike. the next day they called me and said it was ready. they replaced the battery, and kevin found a couple of bolts that needed tightened up to specks. i just wonted to thank kevin and the owner of golden isles hd and toney also for fixing my bike. THANKS ALL OF YOU. ted"
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By: ted brunswick,GA
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"On April 10, 2010 while en-route from Florida to North Carolina, my stator burned up. My wife wasn't with me and my 05 Ultra, she got on the internet, found Golden isles HD and Mr. Kevin Cooper your service manager answered the phone, at 6:15 pm on, Saturday. Kevin asked Rose, for me to call him, after explaining my situation; he gave me an alternate route, staying off I-95. I arrived and he worked until 7:30-8:00 pm that night, worked on his off day, Sunday and I was on the road that afternoon. I wish to thank a fellow rider, Kevin stands for what Harley and riding means too all of us. Outstanding work ethics, team player and a great person. Please commend Kevin for his assistance for me to continue my journey, seeing my grandbaby, stopping back by to purchase my next bike, from Golden Isles Harley Davidson in Brunswick, Georgia.
Keith
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By: Keith Sebastian,FL
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"My new 2010 is everything that I was looking for. Bill T. was great to work with, and they had the bike that I wanted, on site!! I have shopped around at other dealers and never gotten the personalized service that I do at Golden Isles. I'm a customer for life."
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By: Anonymous Kingsland,GA
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"The 2010 Ultra is everything I was told about and more than I could ask for. Thanks Mickey, Kevin and the whole staff at Golden Isles H.D.
V/r
T.P."
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By: Tony St. Marys ,GA
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"On April 7th 2009 I was riding from Gosse Creek, S.C. to Jcksonville, Fl. on my '07 Softail Custom. I was about 20 miles north of Brunswick when my back tire went flat. After making several phone calls and not getting any help, I called Golden Isles. The general manager and service manager immediately came out after they had closed and picked me and my bike up. They also fixed it the same evening and had me back on the road before it was dark. This was not something I expected at all. I am very greatful to know that I can count on them if I am in the area and something like this happens to me in the future. Thanks a million once again. SIncerely
Ian Murray"
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By: ian goose creek,SC
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"In this day and age of so many people and businesses seeking the "almighty dollar" and putting the customers needs in a secondary category, it is ever so refreshing to find people like Bren, Mickey and all the staff at Golden Isles Harley-Davidson. This seems to be a dying breed. But,I am riding again thanks to their kindness and consideration. They have a deep appreciation of "people". I did not purchase my Dyna from them but they were so very helpful in my finding and purchasing the bike. They didn't make a sale of a bike but they sure found a lifelong customer. If I can't get it from Golden Isles Harley, I don't need it. Once again, with deepest sincerity, thank you."
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By: Bruce Brunswick,GA
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"I purchace a used 2008 ULTRA CLASSIC from a dealer in Nc. I soon realized there was a major and dangerous problem with the cruse control. I spoke with Kevin and he told me to bring the bike in and they would take care of any problem. About a week later I delivered the bike to the dealership for service. Other than me missing a few phone calls at work the repair was completed along with a recall repair of which I had no knowlege of at the time I dropped the bike off. They also replaced a cracked mounting bracket which they discovered while removing the faring. All this was done under warranty at no cost to me. There is nothing more appreciated than having something done the right way the first time. The next week we took a 500 mile run with no reacuring problem. Bless You All !!!"
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By: George Waycross,GA
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"Very GOOD PEOPLE here. "
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By: Robert Woodbine,GA
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"Just want to let Wes, Mickey, Richard and the Entire staff at Golden Isles HD know how much they are appreciated. Most recently, my valve cover gaskets were leaking, and I was on my way to Florida. The Service Department got my bike in the shop and got the repairs made while I waited. And while I waited, Wes (what a cutie!), Mickey, Richard, and the rest of the staff made me feel very welcome as I hung out in the lounge. I was able to continue on my trip with just a slight delay. Every time I've gone to this dealership, whether for a service appointment, to buy oil/filters, or just to look at my next bike, the folks there have made me feel welcome without being overbearing. I live closer to the Savannah dealership, but will always choose to do business at Golden Isles HD. Thanks for all you do!"
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By: Susan Hinesville,GA
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"I broke down on a 2008 Softail Deluxe on my way home from Florida to Massachusetts. I was able to make it to Golden Isle and I was blown away by the service and personal attention I received from Richard and Kevin. The professionalism and courtesy that I received Golden Isles was very appreciated during a trying time on long trip. They went above and beyond what they were expected to do - it made my delay a little easier to bear. If I make the journey again, I will certainly stop at Golden Isles. I highly recommend Golden Isles to anyone that needs service or a new motorcycle."
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By: morris quincy,MA
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"This past weekend, 07/26/08, I arrived in Golden Isles, from the Central Florida area, where my group, DEFENDERS LAW ENFORCEMENT/MILITARY, were staying at the Econo Lodge, which is next door to the Harley Davidson shop. After arriving at the hotel, at about 1:30 pm, I noticed that I had lost my key and FOB to my '07 Ultra Classic and naturally wasn't able to get my bike running. I called a buddy of mine who was next door at the Harley shop and after speaking with one of the employees there, I was told that someone would be over to help me. A short time later your employee Joey Wilson came "running" up to the hotel from the shop and was able to manually by pass the alarm and get the bike running. I then took it over to the shop and left it with Joey as I was scheduled to be in a meeting at 2:00 pm. I returned to the shop about 30 minutes later and found that Joey had me a new FOB already programmed and my bike was ready to go (I had also locked the saddle bags, therefore, Joey had to take the guard off in order to the remove the saddle bag and my bike was already put back together when I got back to the shop). Joey took the time to explain everything to me, and even as we walked through the store he would hold the door open for me to walk through first. It's little things like this that makes a customer feel appreciated.
Please extend my sincere thanks to Joey Wilson and the service manager Kevin Cooper for helping me.
I've been to several Harley dealerships, but I can honestly say that the Golden Isles Harley dealership is by far the most friendliest and helpful that I have ever seen.
If I ever get a chance to get back to Golden Isles, I will definintely be stopping in and spending some money. I will also be telling everyone I know of my experience with your delearship.
Thanks again.
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By: Mark Eagle Lake,FL
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"i want to give a big thanks to all at golden isle hd !!! i rode down one day to buy a shirt i wanted and was greeted by Teresa we chatted some i could tell she really cared about the biker communtity i met wes and chatted with him some then bought my shirt and started home . at the gass station i found a problem with my 05 road king i returnd to the shop . Teresa asked right away if every thing was ok i told her my problem she went and got wes from his break he found the parts i needed and lent me the tools to install them while i was doing that Kevin the service manager came outside to make sure eveything was ok its not very often you find folks who are that commited to their jobs and to the riding community so if your passin by stop and say hi it will well be wort your time thanks again gang great job"
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By: steve rincon,GA
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"I will always use this dealership! Excellent staff and techs! They lived up to their word when I wanted to bring it home the same day!!!"
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By: Alan Lumber City,GA
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"I really enjoyed my experience purchasing my new Motorcycle. Everyone there was extra nice and went the extra mile to make sure everything was okay."
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By: Edward Brunswick,GA
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"I travel alot around the country, both as a truck driver and on my HD. I have had the fun of stopping at dealers all over the US and at last count I have been to about 300 dealers so far. I usually stop in check out the offerings of each store compare some prices if I am shopping for something and always get a t-shirt.
Today I had the pleasure, and I mean the PLEASURE, of stopping in your store in Brunswick. While walking around a sales person, I later learned his name was Ed Pearson, was working with a young customer. I have seem and hear alot of different sales people work with customers but was really impressd as I overheard Ed and the customer going over the different bikes.
Ed was so good with this customer, explaining what to expect from sitting on the different models, how the customer would feel on the bike, what postion he would be sitting, and how the controls fit the model bike.
He explained to the customer how he would feel riding on the bike, how the controls would feel and operate, and what to expect from the various models. He certainly was very interested in getting the customer educated in the product that would work for the customer.
This was a young person being taught by a knowledgeable salesman who cerainly wanted his customer to understand the different models.
It was nice to see the seasoned rider explaining bikes to the younger, maybe new, rider. I have not heard or had a salesman take such a interest in trying to really help the customer the way he did. It was vey refreshing, and he is a real asset to this dealer.
I really found my stop one of the best ever and will always stop when in the area."
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By: Les Litchfield,NH
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"On April 12, 2008 I was on a return trip to my home in Florida from Maryland when I had mechanical problems with my 2006 Classic. After checking the extent of the problems and realizing that it was not a "side of the road quick fix" I called the closest dealer to my location which was Golden Isles. I explained on the telephone what the problems were and where I was located and was told someone would be there shortly to trailer me to the shop where a Techincian would look at the bike. The bike was picked up and taken to the dealership where a lift was cleared and the Tech started looking at it to diagnose the problem. At the same time the Service Manager started the required paperwork to speed the process along. The Tech found the problem and Parts Department had all the required parts, the bike was fixed and I was on my way home that night to the Tampa Bay area of Florida. From the time I made the telephone call (3:15 PM) to the time I was on my way home (prior to 5:00PM) was well under 2 hours. All I can say is a big THANK YOU to all the employees of the dealership and especially to the Store Manager as he was the one to respond with the truck and trailer. I have had mechanical problems with different Harleys on road trips over the past 35 years but I have never received such quick service anywhere in the entire US of A. This is a class A dealership to say the least. Anytime I pass by on another road trip, I will stop by to say Hello and grab a quick cup of coffee. Thanks again
Ted Paulson
Brooksville, Fl."
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By: Theodore C. ,FL
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"Your "new " staff in the service department is top notch!! Every visit I get treated like I am the most important person to them. My bike is serviced quickly and the job is done right the first time!!!! Hats off to a very professional team!!!!"
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By: Anonymous brunswick,GA
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"To everyone at Golden Isles HD, Thank You for understanding my needs and assisting me with my purchases to set up my new FLHT. The word will spread and this is my new home. "
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By: Charlie Hinesville,GA
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"I came buy hauling two Harleys to Atlanta. It was close to 5:00. I know NOTHING about motorcycles. I just was worried about how I had tied down the cycles on the trailor. George Mader helped us tie down the cycles correctly. He also took time to look up the Vin numbers on the bikes. He also gave me a possible price on each bike. He is an asset to Harley-Davidson and and to Golden Isles. Thanks again"
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By: kirk clayton,GA
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By: Anonymous Glennville,GA
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"Riding to Louisville, KY from Daytona Beach on our brand new Road King and on the way home from a great 2,900 mile vacation we had a rear flat tire that could have ruined an otherwise great time. After contacting H.O.G., they sent us a wrecker that got us to one of the best Dealerships that I've ever been to. The Sevice Dept. was fantastic and got us back on the road in no time. Thanks to Dena and the Techs/Mechanics and George and all the others at Golden Isles H.D. that made our afternoon "stay" pleasant and relaxing. What could have ruined our "Trip of a Lifetime" turned out to be just another great part of our journey! "
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By: Del and Toni Louisville,KY
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"On my way back from Daytona, 3/10/07, my 2002 Heritage Softail encontered an oil pump problem leaving me stranded on I-95, approximately 48 miles south of the Savannah dealership. I placed a call to Harley roadside assistance requesting a tow to the dealership. Within 45 minutes Randy Buckley, General Manager of Golden Isles Harley-Davidson in Brunswick Georgia, arrived with a trailer to help. In the mean-time I had reserved a rental truck from Budget in Savannah. I , at that point was 450 miles from home and running out of options because I had to be back at work on monday. Randy very willing drove me to Budget, we arrived a few minutes after 5 to find the doors locked and everyone gone. I had confirmed the rental twice by cell phone on the way. I would never recommend Budget for any hope of help. However, the opposite can be said for Randy and the wonderful people at Savannah Harley Davidson. The mechanics were geting ready to go home for the day, and without any hestitation stayed to see what they could do to get me back on the road. Unfortunately, my problem was to big to be fixed in a short while and I had to get my son to drive down early sunday with a borrowed trailer and get me home.Saying THANKS doesn't seem to even cover my appreciation and all the help I was given by this dealership.If I lived any where close, this would certainly be the kind of folks I would love to deal with on a daily basis.As a note, Randy also followed up with a phone call to make sure I did get home and once again offered any assistance he could lend. From the bottom of my Harley heart THANKS."
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By: Perk Princeton,WV
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"On my way to Daytona Beach, my 2004 FLHT broke down at the Spur 25 exit off of I-95 at 4:30 pm 3/7/2007. I contacted HOG for roadside assistance. They contacted the Golden Isles HD dealership. It was the most satisfying experience I've had with any service provider. The General Manager (Randy Buckley) drove 23 miles to tow the motorcycle to the dealership. The Service Advisor (Dena Miller) maintained contact with me during the entire process. Upon arrival at the dealership (after they had closed for the day), Kevin (service technician) was waiting to determine whether the motorcycle could be repaired. After about thirty minutes, Kevin had the motorcycle running perfectly. I was able to continue my trip to Daytona Beach and return home after a very satisfying experience both at the HD dealership and at Daytona Beach. I highly appreciate the treatment, the professionalism, and the caring attitude demonstrated by Randy, Dena, and Kevin to a fellow Harley rider. Thanks. Victor"
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By: Victor Beltsville,MD
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"All my deepest thanks to George Mader and all of the staff at Golden Isles Harley Davidson. They made me feel at home like one of the family. My cycle purchase was made smooth and easy. I hope I made it easy for them as well. Thank you very much. "
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By: DAVID Saint Marys,GA
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"I just had the most awesome experience I have ever had at a Harley dealership. The Golden Isles Staff is the best of the best. They made me feel like I was family instead of a customer. And the best part is, I got an awesome new ride, a 2007 Heritage Softail Classic with the coolest custom paint job. Thanks for making e feel like family and making my experience so enjoyable. If you want a Harley and don't go to Golden Isles Harley you are making a mistake. Please come share in the experience like I have. See you on the open road."
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By: David Kingsland,GA
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